AWS Outage Disrupts UK Websites: What It Means for Businesses and Users
A major technical issue at Amazon Web Services (AWS) has caused widespread disruption across parts of the UK and Europe. The outage began in the early hours of Monday 20 October 2025 and has affected several online platforms and services that rely on AWS infrastructure.
According to The Verge, the problem originated in AWS’s US-East-1 region, where engineers are investigating “increased error rates and latency issues.”
The Guardian’s live business coverage reports that several global platforms — including ecommerce sites, streaming services, and applications — are among those impacted.
The official AWS Health Dashboard confirms ongoing service interruptions, with recovery work already in progress.
How This Affects Edworthy Media
We want to reassure all clients that Edworthy Media’s core hosting and website services remain fully operational.
Our systems are not directly affected by the AWS outage.
However, as AWS powers many third-party platforms across the internet, some of the external tools we use — such as our remote support system or communication services — may temporarily experience limited functionality.
If you notice any delay when contacting our support team, please rest assured that we are still available and can assist through alternative channels, including email and our Contact Page.
What’s Currently Impacted Across the UK
The outage has affected a range of UK-based digital services, including:
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Online retailers and ecommerce websites hosted directly on AWS.
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Banking and financial platforms using AWS authentication tools.
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Media, gaming, and streaming providers relying on AWS data delivery networks.
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Third-party business tools such as analytics, CRM, and automation services.
AWS engineers are working around the clock to restore services, and gradual recovery is already being observed in several regions.
What Edworthy Media Is Doing
Our technical team is continuously monitoring all connected systems and will keep clients informed of any relevant changes.
Here’s how we’re managing the situation:
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Continuous Monitoring:
We are actively tracking website uptime, hosting performance, and related integrations. -
Alternative Access:
Should our remote support platform experience downtime, clients can reach us directly through our support form or by email. -
Clear Communication:
We believe transparency builds confidence, so we will provide timely updates if any service delays occur. -
Resilience and Planning:
Edworthy Media websites are designed with reliability in mind. Our hosting environments include redundancy and backup systems to ensure consistent availability.
What Clients Can Do
If you’re concerned that your website or tools may be affected, we recommend:
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Checking the AWS Health Dashboard for official updates.
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Monitoring your own systems for any temporary slowdowns or errors.
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Avoiding new deployments until AWS reports full stability.
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Communicating openly with your own users if you experience short-term disruptions.
If you’re unsure whether your systems use AWS, contact Edworthy Media, and we’ll be happy to review your setup and advise.
Staying Positive and Prepared
Incidents like this remind us how interconnected our digital systems have become. They also highlight the importance of resilient web infrastructure and proactive support.
At Edworthy Media, our focus is on building dependable websites and offering professional support that keeps businesses running smoothly — even when global cloud platforms face temporary issues.
We appreciate your patience and understanding as the wider internet recovers. If you have any concerns, our team is here to help.
Final Thoughts
The AWS outage of October 2025 is a temporary event that is already showing signs of improvement.
Edworthy Media remains fully operational, and while some third-party systems may experience brief interruptions, our commitment to responsive support and reliable service remains unchanged.
For updates or assistance, visit the Edworthy Media Support Centre.
Frequently Asked Questions
Is Edworthy Media affected by the AWS outage?
No. Edworthy Media’s core services, hosting and website management systems are not directly affected. However, some third-party tools we use, such as our remote support system, may experience brief slowdowns.
Are client websites at risk?
No. All client websites hosted or managed by Edworthy Media continue to operate normally. Our hosting environment is independent of the AWS systems currently affected.
What should I do if I experience issues?
If you have difficulty accessing remote support or experience any unusual website behaviour, please contact our team via our contact page. We can provide assistance through alternative channels.
How long will the AWS outage last?
AWS engineers are already reporting improvements. According to The Verge’s coverage, recovery is ongoing, and most services are expected to return to normal soon.
*Main Blog Image from Downdetector